Every business has its own management systems and processes that it adopts in order to get the work completed to a satisfactory standard. The system in its entirety usually answers the HOW question in terms of the methods employed to manage the activities and resources to complete the work plan whilst developing improvements.
When we talk about systems, we don’t necessarily mean a computer system. Generally we mean a framework with which all the different processes are integrated and work cohesively towards delivering expected outcomes.
At the core of all management systems and processes is the requirements to have some element of health check or continual improvement process.
The continual improvement process (abbreviated as CIP or CI), is where managers accountable for designing how work, check that the work is being completed efficiently and effectively whilst being continually evaluated for further improvements or flexibility.
Our experience has enabled us to see many different versions being used, however they all revolve around some type of plan, do , check, act cycle (PDCA cycle).
The evolution of the simple four step process has been embedded into many philosophies including LEAN, DMAIC (Define, Measure, Analyse, Improve and Control), decision cycles, performance management, quality management , Six Sigma, TOC (Theory of Constraints), to name but a few.
The inputs and output of each of the four elements are always significantly different for each business and each clients. Often many clients like to put their own terminology, branding or concept into the mix to help drive ownership and accountability.
Our consultants are experienced in all of the necessary disciplines and methodologies that are adapted and used when developing, management systems and processes.
The review of a clients management systems and processes is a essential component of any business review.