Every business has its own management systems and processes that it adopts in order to get the work completed to a satisfactory standard.  The system in its entirety usually answers the HOW question in terms of the methods employed to manage the activities and resources to complete the work plan whilst developing improvements.

When we talk about systems,  we don’t necessarily mean a computer system.  Generally  we  mean a  framework  with which all the different processes are integrated  and work cohesively towards delivering expected outcomes.

At the core of all management systems and processes is the requirements to have some  element  of health check or continual improvement process.

The continual improvement process (abbreviated as  CIP or  CI), is where managers  accountable for designing how work, check that the work is being completed efficiently and effectively whilst being continually evaluated  for further improvements or flexibility.

Our experience has enabled us to  see many different versions being used, however  they all revolve around some type of  plan, do , check, act  cycle  (PDCA cycle).

PDCA_CycleThe evolution  of the simple four step process  has been embedded into many philosophies  including LEAN, DMAIC  (Define, Measure,  Analyse,  Improve and Control),  decision cycles,  performance management, quality management , Six Sigma, TOC (Theory of Constraints), to name but a few.

The inputs and output  of each of the four elements  are always significantly different for each business and each clients.  Often many  clients like to  put their own terminology, branding  or concept into the mix  to help drive ownership and accountability.

Our consultants are  experienced  in all  of the necessary disciplines  and methodologies  that are adapted  and used  when developing,  management systems and processes.

The review of  a clients  management systems and processes  is a essential  component  of any business review.